About Us at Casino Chan
We run Casino Chan, an online casino built for Australian players who want pokies, live tables and fast payouts in one place. Here is who we are, how we got started, and the rules we hold ourselves to.
Our story since 2015
Casino Chan launched in 2015 under Dama N.V., a company with years of hands-on experience running remote gaming operations. We started with a simple gap in mind: Australian players were jumping through hoops to deposit, wait days for withdrawals, and play on sites that treated them as an afterthought. We built the platform the other way round, with AUD accounts, local payment rails and a game library assembled from day one rather than bolted on later.
The library grew from a modest launch catalogue to more than 3,000 titles, and along the way we added crypto banking in BTC, ETH, LTC, USDT and DOGE, a multi-tier VIP program with personal managers, and weekly slot tournaments carrying 5,000 AUD prize pools. Monday free spins, weekend reloads up to 250 AUD and cashback up to 15% came next, because a casino that only greets you once is not much of a casino at all.
- 2015: Casino Chan goes live under Dama N.V.
- Game catalogue expanded past 3,000 titles across 26 studios
- Full crypto support added for five coins, both deposits and withdrawals
- VIP program, weekly tournaments and recurring promos rolled out
What you get with us
The short version: 3,000 games, 26 providers, and banking that fits how Australians actually move money. The longer version breaks down like this.
- Pokies: over 2,600 titles, from classic three-reelers to hold-and-win and Megaways-style releases
- Live dealer: 150+ tables from Evolution and other studios
- Table games: 120+ variants of blackjack, roulette, baccarat and poker
- Jackpot pokies: 60+ progressive and fixed-jackpot titles
- Crash games: 20+ fast-round multiplier games
| Provider | Names we carry |
|---|---|
| Major studios | Pragmatic Play, Evolution, Microgaming, Playtech, NetEnt, Play'n GO |
| Player favourites | Yggdrasil, Nolimit City, Betsoft, Red Tiger, ELK Studios, BGaming |
| Additional studios | Wazdan, Playson, iSoftBet, Habanero, Evoplay, Amatic, Merkur and more |
Banking, in plain numbers
Deposits start at 15 AUD and you can fund your account with PayID, Neosurf, CashtoCode, Visa, Mastercard, MiFinity, Jeton, Skrill, bank transfer or any of our five supported coins. Withdrawals start at 30 AUD, run up to 6,000 AUD per day and 24,000 AUD per month, and process in 0 to 24 hours for crypto and e-wallets. We charge no fees of our own on either side of the transaction.
Licensed in Curaçao
We operate under a Curaçao licence, number OGL/2023/174/0082, held by Dama N.V. That licence is not a wall decoration. It binds us to audited operational standards covering segregated player funds, dispute handling and anti-money-laundering obligations, and it gives you a formal escalation channel if we ever fail to sort a problem out directly.
Regulation also means we verify who you are. Before your first withdrawal we ask for passport or ID, proof of address and confirmation of your payment method. It adds a short step to your first cashout, and in exchange it keeps stolen cards, account takeovers and underage play out of the system.
- Licence authority: Curaçao (OGL/2023/174/0082)
- Licensee: Dama N.V.
- Restricted markets: USA, UK, Spain, France, Netherlands, Italy, Israel, Gibraltar, Sweden, Belgium, Switzerland
- KYC checks completed before any first withdrawal is released
How we keep you safe
Every connection to our platform runs over TLS encryption, so your login, your ID documents and your card details stay unreadable in transit. Stored data sits behind access controls that only our security-cleared staff can pass, and payment traffic is handled by licensed processors rather than sitting in our own systems.
On fairness: every pokie and table game on the site runs on a certified random number generator supplied and continuously tested by the studio that built it. We never adjust payout behaviour, because we cannot. The RNG sits inside the provider's server, and our role is to display the result it sends.
Currencies supported are AUD, USD, EUR, BTC, ETH and USDT, and your account balance is held separately from operating funds, so payouts never depend on how the week went for us.
- TLS encryption on all traffic between you and our servers
- Certified RNGs from each game provider, tested independently
- Segregated player balances
- Crypto deposits and withdrawals with near-instant processing
Our commitment to you
A casino earns its keep on the boring stuff, not the banners. For us that means publishing bonus terms before you opt in, honouring withdrawal windows instead of stretching them, and answering for mistakes when we make them.
It also means treating gambling as a paid hobby, not a payslip. You can set your own deposit limits and loss limits, switch on session reminders, or self-exclude for a set period straight from your account. If gambling stops being fun, Gambling Help Online is a free, confidential Australian service reachable any hour on 1800 858 858, and we will point you there without hesitation.
- Deposit and loss limits you control yourself
- Session reminders and self-exclusion tools built into your account
- Transparent bonus terms, including the 40x wager on the welcome package
- Direct referral to Gambling Help Online (1800 858 858)
Talk to our team
Behind the site is Dama N.V., and in front of it is a support team working 24/7 in English, French, Italian and German. Live chat answers most questions in minutes, and anything that needs documents or a deeper look goes to [email protected] with a tracked response.
Whether you play on desktop or on the mobile site (no app download needed, it runs in your browser on iOS and Android), the same team and the same account follow you. We are a casino-only operation, no sportsbook attached, so the people answering you know the product inside out.
- Live chat: 24/7
- Email: [email protected]
- Languages: English, French, Italian, German
Frequently Asked Questions
Who owns and operates Casino Chan?
Dama N.V., a remote gaming company, operates the site under Curaçao licence OGL/2023/174/0082. The platform launched in 2015.
Is Casino Chan licensed for Australian players?
We hold a Curaçao licence and accept Australian players in AUD, with local deposit options such as PayID and Neosurf. You must be of legal gambling age in your state or territory to hold an account.
How do you keep my money and data safe?
All traffic runs over TLS encryption, player balances are held separately from operating funds, and every game outcome comes from a provider's certified random number generator that we cannot alter.
What responsible gambling tools do you offer?
You can set deposit limits and loss limits, turn on session reminders, or self-exclude for a fixed period. We also refer players directly to Gambling Help Online on 1800 858 858.
How fast are withdrawals, and are there fees?
Crypto and e-wallet withdrawals process in 0 to 24 hours; cards and bank transfers take 1 to 5 business days. Limits run to 6,000 AUD per day and 24,000 AUD per month, and we charge no fees of our own.